Databack - Récupération de données
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Ransomware data recovery

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Are you a victim of ransomware?

Databack and data recovery after a cyber attack

Ransomware indiscriminately targets all types of organization, whatever their status, size or sector of activity: SME/SMI, ETI or large corporations, local authorities, administrations, healthcare establishments…

Also known as crypto-lockers, cryptoviruses or crypto-locking viruses, ransomware infects your storage media and encrypts your computer data, rendering it unreadable. The hackers behind their distribution will then seek to extort a ransom from their victim, usually in virtual currency, in exchange for a hypothetical decryption key.

The encryption of your data by ransomware will have a direct impact on your organization’s activity. This can range from downtime to outright interruption of production. The consequences of a ransomware attack will also affect your organization’s reputation, undermine the trust of your customers or users, and engage your legal liability in the event of a leak of personal or sensitive data.

Ransomware cyberattacks leave targeted organizations with few options. The first reflex is to pay the ransom… but this obvious option is in fact dangerous and inadvisable: it offers no guarantee of obtaining the decryption key and, on the contrary, encourages hackers to increase their demands and repeat their attacks…

Faced with the development of cybercrime, digital security players are offering prevention campaigns, information systems security, curative solutions… In conjunction with the launch of your BCP or DRP, the use of a specialized laboratory will enable you to optimize your chances of recovering your data after a cyberattack. Backed by the expertise of its engineers and equipped with a secure laboratory, Databack has developed emergency processes dedicated to the recovery of encrypted data.

Databack, hacking de données dans toutes la France

Data recovery process

after a ransomware attack

Ransomware is a class of malware designed to hold a target’s computer data hostage. Databack’s fast, simple and secure process will enable you to recover your data for rapid recovery or business continuity.

Process
pictogramme étapes 1 protéger des attaques par ransomware en France

Step 1 - Emergency response and qualification

Cyber attacks can cause extremely serious crisis situations when they affect sensitive data, health data, personal data… Databack has set up a service dedicated to the recovery of critical data.

Databack’s emergency team is :

  • a dedicated 24/7 toll-free telephone number.
  • an on-call team that can be mobilized in less than two hours.
  • contact with an engineer, depending on the criticality of the incident.
  • fast, precise and interactive demand qualification.
  • rapid return of the proposal according to the solutions defined.
pictogramme étapes 2 protéger des attaques par ransomware en France

Stage 2 - Care and diagnosis

Databack’s expertise and cyber-monitoring capabilities enable us to handle all ransomware attacks. The diagnostic phase enables us to validate the restoration of data in your organization’s new IS.

Databack specializes in :

  • knowledge of file systems and backup formats ;
  • restoration of data inaccessible following encryption ;
  • formatting them for optimized reintegration at the customer’s premises.
pictogramme étapes 3 protéger des attaques par ransomware en France

Step 3 - Data analysis and recovery after a cyber attack

After analyzing the contents, Databack ensures data recovery from all types of storage architecture and media: network-attached storage (NAS) servers, storage area networks (SAN), RAID systems, hard and SSD disks, USB sticks, and more.

  • data restoration after ransomware encryption.
  • recovery and migration to new storage media.
  • secure deletion of corrupted old storage media.
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FAQ
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Databack meets all your data recovery needs following a ransomware attack.

When a cyber attack occurs, it’s essential to know how to react to protect your business. A rapid, structured response can limit the damage and ensure business continuity. The first step is to understand the nature of the threat and take immediate action to contain the attack. Detecting cyber attacks within your organization The first […]
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Ransomware attacks lock down your computer or network and encrypt your data. A ransom is then demanded in exchange for the decryption key and the recovery of your data. Whether you’re a company, a local authority, a healthcare institution, a private individual… how do you react when you fall victim to a ransomware attack? What […]
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Decrypting ransomware, i.e. deciphering data locked by ransomware, represents a vital challenge for the organizations affected, be they companies, public authorities or local authorities. Although ransomware attacks are a constantly evolving form of cybercrime, your organization can protect itself and respond to them. 1- Protect yourself and anticipate ransomware attacks Good digital security practices will […]
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All FAQs
29/11/2024
DATABACK supported us in the decryption of several strategic disks, being reactive, punctual and proactive. The process was mastered, from the provision of the disks to the diagnosis and return of the decrypted data.
21/11/2024
Following a cyber-attack which resulted in the encryption of our data, our insurer's consultants immediately put us in touch with Databack for the treatment of our servers. On the very day the incident was discovered, the Databack team intervened to recover our servers and make secure copies of them. The aim of this approach was to get our equipment back to us quickly, as acquiring new servers would have required a timeframe incompatible with our needs. While Databack decrypted the copies and kept us regularly informed of the status of recoverable data, we undertook a complete reset of our returned servers. We then reinstalled the Windows environments and all our software on the system partitions ("C:"). Once this stage was complete, all we had to do was copy the user data ("D:"), which Databack supplied to us on a secure external hard disk, less than seven days after recovering our servers. Thanks to Databack's efficiency and professionalism, we were able to overcome this major crisis in record time.
20/11/2024
Our association was the victim of a ransomware-type cyber attack that paralyzed our information system and erased all our backups. DATABACK was contacted and confirmed the possibility of data recovery. The material was sent and after validation of the recoverable data, extraction and return were carried out very quickly. I recommend DATABACK for their responsiveness and professionalism.
25/10/2024
We would like to thank the Databack teams for their rapid and efficient response to the cyber-attack we suffered. Thanks to your expertise, we were able to recover all our documents and AD databases, which was crucial for the continuity of our business. We were fully satisfied with the quality of your support, both technically and in terms of the human relationship established throughout this mission.
17/10/2024
DATABACK met our need for responsiveness, agility and professionalism at a time when we needed it, namely during a crisis linked to a ransomware cyberattack. They were always ready to listen to our specific requests, and to propose appropriate technical solutions.
14/10/2024
I would like to highly recommend DATABACK for their professionalism and outstanding data recovery expertise. They successfully recovered critical data from encrypted disks, which was a real lifesaver for our subsidiary. Their service was extremely professional, efficient and very satisfactory. I sincerely thank them for their exemplary work and invaluable support.
05/06/2024
Our company has been in business for 30 years, and this is the first time we've had such a critical case where we've had to call in a company we didn't know (from our services) to entrust them with a customer's data without having the benefit of hindsight, so it was a very stressful situation.
I'd like to thank you for the confidence you showed us, your responsiveness and your professionalism. The work carried out by your services was exceptional, and the fact that we didn't lose any data was a real blessing for us, our customer and the franchise with which he is associated. I'll keep your contact details in a safe place even though I hope I won't need your services for at least the next 30 years for such a critical case, but I'll be sure to recommend you if the opportunity arises.
Many thanks again from the entire CGInformatique team.
04/03/2024
A Group subsidiary was the victim of a cyber attack at the beginning of 2024. Its entire production environment was affected and corrupted. Following DATABACK's rapid diagnosis, we decided to accelerate the company's switchover to the Group's IS. DATABACK enabled us to recover the most important data to ensure business continuity.
14/02/2024
We were the victim of a ransomware-type cyber-attack in January 2024. This attack totally destroyed all our various backup media and encrypted all our servers. On the advice of our insurance company and our usual service provider, we called in DATABACK. We were rather defeatist about recovering our data, but DATABACK worked miracles. In just 2-3 weeks we were able to recover almost all our data. A big thank you to all the teams for their responsiveness, professionalism and availability!!!!
28/09/2023
I'd like to thank you and your teams, who successfully helped us get through an unprecedented period of IT paralysis. Your skills, expertise, attentiveness and efficient collaboration deserve to be commended ... Your talents have enabled us to get back to the heart of our business! The recovery of our encrypted data by DATABACK has played an active part in restoring our patients' day-to-day working life.
07/09/2023
Following a cyber attack, we lost all our data. We called in DATABACK, who were able to recover almost all our data in a very short time. Many thanks to the DATABACK team: efficient, fast, straightforward and extremely qualified.
19/07/2023
We had the unpleasant surprise of suffering a cyber attack at the beginning of the summer. Following our declaration to the ANSSI, DATABACK was recommended to us by a cyber specialist. We have no regrets about this choice. We were accompanied by these specialists and monitored throughout the process (in parallel with forensic research by another company). 2 encrypted servers, but above all a backup NAS, were analyzed and DATABACK was able to recover almost all our files at a recent date in relation to the attack. We can therefore testify to our satisfaction with this operation carried out with DATABACK.
30/05/2023
We were hacked and lost all our data. I sent our backup hard disk, which had also been cryptolocked, to Databack, but without much hope. Databack was very professional and responsive. And above all, they managed to recover all our data! The price is very reasonable for the service provided! I recommend them with my eyes closed, they're a serious company you can trust.
23/12/2022
We called on DATABACK following a cyber-attack which severely handicapped our business, with the loss of a large part of our data. DATABACK showed great responsiveness by recovering our servers and copying the data from them to their premises. They then managed to decrypt our data and we were able to resume our business very quickly. Many thanks to DATABACK for their responsiveness and professionalism.
22/12/2022
Following a cyber-attack, we called in DATABACK to recover data that had been erased (40 servers). 99% of our data was recovered, enabling us to quickly restart our services and limit the impact on users. All our contacts were available, attentive and very responsive. We recommend DATABACK.
15/12/2022
Our group suffered a ransomware-type cyber attack at the end of 2022 that paralyzed our information systems and erased our backups on 2 centers. Our regular service provider recommended that we contact DATABACK immediately to check the possibility of data recovery. The material was sent the next day, with encouraging information from the DATABACK teams. Once the recoverable data had been validated, extraction and return went very quickly. Thanks to you, we were able to start rebuilding the IS and restore priority data. I recommend DATABACK for their excellent professionalism.
01/04/2022
Following a major cyber attack, the CIG de la grande couronne needed to recover part of its data from encrypted Veeam Backup backups. After an initial failure with a service provider, a second attempt was made with Databack. The DATABACK teams were available, professional and efficient. We recommend them to all the local authorities we work with.
14/12/2021
Our local authority suffered a ransomware-type cyber attack at the end of 2021, with systems paralyzed and backups damaged. Our usual service providers advised us to contact DATABACK immediately to take stock of the situation. Sent by courier, we had reassuring information the very next day. After validation of the recovered data, extraction and reshipment took less than 48 hours. Thanks to this, only 5 days after our cyber attack we were able to start rebuilding our IS. We recommend DATABACK for their high level of professionalism.
19/08/2021
We were the victim of a cyber-attack on December 27, 2020. All our servers had been encrypted, along with backups, and we were totally helpless. On the advice of another local authority, we contacted DATABACK, to whom we sent our racks and servers by courier. The very next day, we knew that the data was recoverable, and received dumps of the essential HR and Finance databases on D+1. A week later, we had all our data on an external hard disk - DATABACK saved us! What's more, DATABACK only charges according to the success of the recovery, which is a big advantage.
04/08/2021
We called on DATABACK as part of their expertise in data recovery following a major incident. I recommend DATABACK because the service I received was beyond reproach. From the outset to the end of the project, the sales and technical teams were available, flexible and attentive. Their technical expertise is unique and cutting-edge in their field.
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DISCOVER DATABACK

Databack, expert in ransomware incident response

As a French laboratory specialising in the processing of sensitive and voluminous data, Databack is renowned for its expertise in responding to incidents involving ransomware. Our laboratory restores data encrypted by ransomware, malicious software that takes hostage the information systems of organisations of all kinds (businesses, hospitals, government departments, etc.).
Through our team of engineers and technicians, Databack also provides you with the following expertise and know-how:

  • data recovery : Equipped with the appropriate infrastructure (clean room, laminar flow hoods...), our laboratory offers companies and public organizations data recovery on all types of storage media (HDD, SSD, RAID systems, NAS, SAN...), after any type of disaster or breakdown.
  • data migration on magnetic tapes : Magnetic tapes have been used as mass storage media since the early days of computing, but they have not fallen into disuse. Databack offers you data backup and migration on these reputedly reliable storage media.
  • secure data erasure : recovery and restoration operations after a breakdown or disaster demonstrate the persistence of computer data. Our laboratory therefore offers secure and definitive data erasure services, particularly when you are renewing your IT equipment, converting or closing down your business, etc.
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